IT Business Consultant Supply Chain- - Kinaxis

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Job ID: 40695 | Location: Airoli, Maharashtra, India

This role is to translate business requirements into comprehensive functional specifications for Integrated Business Planning (IBP). Additionally, the individual is accountable for delivering global IT business application services for Kinaxis Maestro (Formerly RapidResponse), encompassing consulting, project execution, and ongoing maintenance. This position requires a deep understanding of the Rapid Response application and Integrated Business Planning processes. The individual will also drive continuous improvement initiatives to optimize efficiency and performance.

Responsibilities

Develop and implement Kinaxis Maestro, ensuring customization and thorough documentation.
Provide ongoing support and maintenance for Kinaxis Maestro.
Define project briefs, assess costs, and coordinated integration with related projects and suppliers.
Analyze system requirements and manage change requests.
Plan and oversee small to medium projects, ensuring On Time In Full Delivery.
Align roadmaps with business needs and ensure service level adherence.
Deliver services per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Create user training materials.
Ensure timely ticket resolution in line with Service Level Agreements (SLAs).
Drive process improvements by optimizing information flows and reducing waste.
Enhance data quality and system connectivity.

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