IT & Digital Project Engineer

JOB PURPOSE:

The IT & Digital Project Engineer is responsible for ensuring the successful and timely delivery of digital and IT initiatives within an Agile project environment. The role facilitates Agile processes, removes delivery obstacles, and coordinates efforts across technical teams, vendors, and business stakeholders. By overseeing progress, driving continuous improvement, and maintaining strong alignment with digital transformation objectives, the position ensures the consistent delivery of high-quality digital solutions and products.

RESPONSIBILITIES/DUTIES

Project Management & Delivery

• Lead planning and execution progress of IT and digital projects across their full lifecycle.
• Work closely with project owners to ensure the project backlog remains clear, refined, prioritized, and properly estimated to support efficient delivery.
• Develop project plans including scope, schedules, resources, risks, and milestones.
• Track work progress across development, deployment, testing, and integration activities.
• Monitor project budgets, track expenditures, and provide cost updates.
• Manage risks, issues, and dependencies by following up with technical owners and coordinating resolutions.
• Ensure adherence to IT governance, quality standards, and compliance requirements.
• Manage change requests and assess impacts on scope, timeline, and deliverables.
• Prepare periodic project reports, dashboards, and presentations for leadership.

Technical Workstream Coordination

• Coordinate with technical teams to track progress of solution development, deployment, testing, and integrations.
• Ensure technical workstreams follow documented requirements, timelines, and deliverables.
• Facilitate resolution of technical blockers by escalating to the right subject matter experts.
• Follow up on testing execution and ensure defects are documented and closed on time.
• Validate that documentation, deployment plans, and handover artifacts are completed by technical teams.
• Monitor readiness for go-live and support alignment across all stakeholders.

Stakeholder Communication & Coordination

• Act as the central communication point between IT teams, business stakeholders, vendors, and leadership.
• Facilitate workshops, requirement-gathering sessions, and alignment meetings.
• Communicate project progress, risks, decisions, and changes in a structured and clear manner.
• Ensure stakeholders are informed about timelines, priorities, and technical dependencies.

Vendor & Team Coordination

• Coordinate work assignments with vendors and internal IT teams, ensuring clarity of tasks and timelines.
• Track vendor deliverables and follow up on delays, risks, or quality concerns.
• Assist in resolving conflicts or cross-team issues that may impact delivery.
• Support onboarding, evaluation, and performance monitoring of project vendors.

Quality Assurance, Documentation & Compliance

• Ensure required project documentation is completed, reviewed, and stored according to governance frameworks.
• Monitor compliance with security standards, IT policies, and enterprise architecture guidelines.
• Document lessons learned and support continuous improvement of project delivery processes.
• Coordinate smooth transition to operations/support teams after project completion

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Qualifications

• Bachelor’s degree in Information Technology, Computer Engineering, Computer Science, or a related field.
• Project management–related certification is an advantage (e.g., CAPM, PMP, PRINCE2 Foundation, Agile Foundation).
• Training or coursework in IT project delivery, digital transformation, or IT governance is preferred.

Knowledge

• Understanding of IT systems, digital platforms, applications lifecycle, and infrastructure components.
• Familiarity with project management methodologies (Waterfall, Agile, Hybrid).
• Knowledge of testing lifecycles (SIT, UAT), deployment practices, and project documentation standards.
• Awareness of IT governance, cybersecurity principles, and change management processes.
• Proficiency in MS Project, JIRA, Confluence, or similar project/task management tools.

Experience

• 3–5 years of experience in project coordination, project engineering, or IT/digital project support roles.
• Experience tracking and coordinating progress across deployment, testing, and technical workstreams.
• Hands-on experience managing multi-disciplinary project teams.
• Proven delivery of medium to large-scale projects using agile or hybrid approaches.
• Experience working with cross-functional IT teams, vendors, and business stakeholders.
• Demonstrated experience preparing progress reports, risk logs, and project dashboards.
• Exposure to digital transformation, IT implementation, or system rollout projects
• Experience with project tools such as Jira, Azure DevOps, MS Project, or similar applications.

DESIRED BEHAVIORS & EXPERIENCES

• Strong coordination and follow-up abilities to ensure timely task completion across multiple teams.
• High attention to detail with strong organizational and documentation skills.
• Proactive in identifying delays, risks, or issues and following up to drive closure.
• Effective communicator who can translate technical updates into clear, structured status messages.
• Collaborative mindset with the ability to work across diverse technical and business groups.
• Accountability and ownership in delivering assigned project outcomes.
• Adaptability and resilience in fast-paced environments with shifting priorities.
• Strong problem-solving attitude with a focus on mitigation and solution coordination rather than escalation alone.