IT Equipment Manager

The following reflects management’s definition of key functions for this job and reserves the right to assign additional duties as necessary to meet operational requirements:

• Ensure all accountable property is accurately reported in the designated asset property system of record.
• Input, maintain, and update property records to ensure accurate documentation of all IT assets.
• Maintain a tidy, organized equipment management space (office).
• Collaborate with internal departments and external agencies/organizations to provide accurate and timely asset management information.
• Respond to inquiries from both internal and external stakeholders in a professional and timely manner.
• Support compliance with all applicable laws, regulations, and organizational directives.
• Understand and maintain proper labeling rules for CUI and classified information and equipment.
• Properly handle classified equipment such as printers, scanners, computers, telephones.
• Schedule, conduct, and document property accounting audits in accordance with established policy.
• Provide agency support for IT asset acquisitions and perform inventory compliance checks to ensure adherence to higher-level directives.
• Automate equipment management processes or reporting needs using Excel and/or Power BI.
• Manage the disposal of excess and surplus equipment.
• Provide basic computer and equipment setup for end-users.
• Document and track all work using the program approved ticketing system.

• Excellent customer service, including maintaining a positive and responsive attitude in high-stress or time-sensitive situations.
• Strong self-motivation and ability to work independently with minimal supervision.
• Demonstrated adherence to proper procedures and compliance requirements.
• Exceptional oral and written communication skills.
• Proficiency in technical communication and documentation.
• Strong problem-solving and analytical skills.
• Ability to manage multiple priorities effectively.
• Proficiency with Excel and Power BI for data visualization and reporting.
• Ability to interpret equipment-related data and present findings to other equipment managers, equipment users, or senior stakeholders.
• Ability to implement simple task automation to enhance efficiency.
• Familiarity with the Defense Logistics Agency (DLA) Disposition Services is preferred.

• Bachelor’s degree from an accredited institution, or equivalent years of related work or military experience.
• Minimum of 2 years of relevant professional experience.
• Prior experience supporting DoD IT environments or service in the U.S. military is preferred.
• CompTIA Security+ CE certification is preferred.

• Position is based in Arlington, VA.
• Must be on-site five (5) days per week.
• Occasional travel (1–2 weeks per year) within the Continental U.S. or to Hawaii may be required.
• This position may require working outside of normal business hours, including evenings and weekends, to meet operational or project demands.

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.
• Ability to lift desktop computers, laptops, and monitors to place at customer workstations or load into a van for destruction.
• Ability to safely drive a government-owned vehicle for an hour (one-way) to turn in equipment.