IT General Manager - Retail | Saudi Arabia

We are seeking a dedicated and meticulous IT General Manager for a prominent and leading retail company in Saudi Arabia, renowned for its commitment to excellence and innovation.

Work location: Riyadh, Saudi Arabia

Key Accountabilities

• Define and execute the IT strategy aligned with retail growth and expansion.
• Lead IT transformation to enhance efficiency, scalability, and customer experience.
• Oversee POS systems implementation, support, and performance across all branches.
• Ensure stable, secure IT operations and user support nationwide.
• Manage IT infrastructure, cloud, networks, and cybersecurity standards.
• Lead Microsoft Dynamics (ERP/CRM) implementation, integration, and optimization.
• Ensure seamless integration between POS, Dynamics, e-commerce, and core systems.
• Oversee e-commerce platforms, website, and mobile application performance.
• Manage development teams and drive digital innovation initiatives.
• Own IT governance, budget, compliance, and vendor management.

Knowledge, Skills, and Experience

We are Looking for:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 10+ years of progressive IT experience, with at least 5 years in a senior IT leadership role.
• Strong retail industry experience, preferably within large, multi-branch retail operations.
• Proven hands-on experience with: Point of Sale (POS) systems in large retail environments, Microsoft Dynamics (ERP/CRM), IT infrastructure, networks, and end-user support, and E-commerce platforms (website and mobile applications)
• Demonstrated experience leading IT transformation and development initiatives.
• Experience managing distributed IT teams and third-party vendors.