Job Summary
The IT Governance & Continuity Manager is responsible for ensuring the resilience, governance, and financial efficiency of the organization's IT operations. The role oversees Business Continuity Planning (BCP), Disaster Recovery (DR), IT vendor management, IT financial management, and IT audit coordination. This position ensures that IT services remain secure, compliant, cost-effective, and capable of supporting business operations during disruptions.
Key Responsibilities
Business Continuity & Disaster Recovery
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Develop, implement, and maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure minimal disruption to business operations.
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Conduct regular risk assessments and business impact analyses to identify critical systems and processes.
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Plan and execute disaster recovery tests, simulations, and drills to validate recovery procedures.
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Coordinate with IT and business teams to ensure readiness and alignment with organizational resilience objectives.
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Maintain documentation of recovery procedures and ensure regular updates.
IT Vendor Management
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Manage relationships with IT vendors and service providers to ensure service quality and compliance with contractual obligations.
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Oversee vendor performance through Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
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Participate in vendor selection, contract negotiation, and evaluation processes.
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Ensure vendors comply with security, regulatory, and operational standards.
IT Financial Management
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Assist in preparing and managing the IT budget, ensuring alignment with organizational goals.
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Monitor IT expenditures and optimize costs related to infrastructure, software, and services.
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Provide financial reporting and analysis on IT spending, investments, and cost optimization opportunities.
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Support financial planning for IT initiatives and projects.
IT Audit & Compliance
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Coordinate internal and external IT audits to ensure compliance with regulatory, security, and governance standards.
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Maintain IT policies, procedures, and controls aligned with industry best practices.
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Address audit findings and ensure remediation plans are implemented effectively.
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Ensure compliance with frameworks such as
ISO 27001
,
COBIT
, and
ITIL
where applicable.
Qualifications
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Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
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5+ years of experience in IT governance, business continuity, disaster recovery, or IT risk management.
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Experience in vendor management and IT financial oversight.
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Familiarity with IT governance frameworks such as
ISO 22301
,
ISO 27001
,
COBIT
, and
ITIL
.
-
Strong analytical, organizational, and communication skills.
-
Relevant certifications such as CBCP, ISO 22301 Lead Implementer, CISA, or ITIL are preferred.
Key Competencies
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Risk Management & Business Resilience
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IT Governance & Compliance
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Vendor Relationship Management
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Financial Planning & Cost Optimization
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Audit Coordination & Control Management
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Crisis Management & Incident Response