IT Infrastructure Specialist

Are you the kind of IT professional who takes pride in doing things right the first time? Do you enjoy rolling up your sleeves to solve complex problems, support a team, and keep systems running seamlessly across multiple locations? At Boise Co-op, your work won’t sit behind the scenes—it will directly impact daily operations and team success. If you’re looking for a role where you can take ownership, improve processes, mentor others, and make technology work better every day, this is your opportunity.

Responsibilities and Duties:

• Support and advise the IT Director on networks, firewalls, servers, and desktops.
• Assist in designing, implementing, and maintaining IT systems across multiple sites.
• Review and validate work performed by IT staff; guide and mentor them on projects.
• Coordinate project-based vendor activities and ensure compliance with updates and security.
• Troubleshoot escalated technical issues and provide practical, lasting solutions.
• Capture knowledge and track projects to ensure lessons learned are retained and applied.

Qualifications and Skills:

• 5+ years of broad IT experience across networking, servers, firewalls, software, and desktop systems
• Strong generalist background including Windows/Server environments, networking (Cisco, Meraki, Ubiquiti), firewalls (SonicWall, Palo Alto, FortiGate, etc.), Microsoft 365/Azure AD, VMware/Hyper-V, endpoint management, and basic scripting/automation
• Proven ability to coordinate projects, mentor team members, and provide technical oversight
• Trusted partner mindset with the ability to handle confidential information, communicate openly, and take full ownership of responsibilities
• Strong communication skills with the ability to keep teams aligned and informed

Education and Experience:

Equivalent combination of hands-on experience and technical knowledge preferred; results and real-world impact are valued over formal degrees or certifications

Physical Demands

This role involves extended periods of computer-based work, including sitting, typing, and repetitive hand movements. Occasional hands-on tasks are required, such as lifting up to 50 lbs., installing or racking equipment, and running cabling. Clear and effective verbal communication with vendors and team members is essential to success in this role.

Work Environment
This position is primarily based on-site across Boise-area locations, with flexibility for remote work as needed. The role participates in a shared on-call rotation with the IT Director. Reliable transportation is required to support travel between locations.

It is the policy of Boise Co-Op that qualified individuals with disabilities are not discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of Boise Co-Op to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Boise Co-Op is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the HR Department by phone (208) 472-4507.

Boise Co-op is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. The Boise Co-op participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.