IT MANAGER

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High School diploma or general education degree (GED); and Bachelor’s degree in related field or/ minimum of three years related experience and or training.

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, customers and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written oral instructions. Ability to deal with problems involving a few concrete variable sin standardized situations.

Computer skills: To perform this job successfully, an individual should have knowledge of:

• Must be familiar with TCP/IP Network topologies, VLANs and WAN/LAN switches, routers, firewalls, intrusion detection systems (IDS), network monitoring tools, DNS, DHCP, Email, HTTP, and SSL.
• Technical proficiency in configuration of ASA Firewalls and network switches using either GUI interface or CLI.
• Ability to manage Windows Server Administrative Tools, such as maintain a clean Active Directory structure, create and deploy Group Policy Objects, create DHCP scopes for VLANs, create static DNS entries, and more.
• Experience in administering Mac, Linux, and Windows systems that includes Windows 7, 10 workstations and Windows 2008/2012/2016 servers.
• Proven skills in repair, troubleshooting, deployment, and compliant liquidation of computers, hard drives, servers, networking equipment, PBX system, and more.
• Ability to troubleshoot advanced networking issues, manage high-level projects, mentor Technical Support Technicians, experience with data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, and root cause analysis in problem solving.

Certificates, Licenses, Registrations: A current driver’s license and an acceptable driving record. An individual whom poses a direct threat to the health and safety of himself/herself or others in the workplace will be deemed not qualified for this position.

Other Skills and Abilities: The duties of this position are performed within the mission, vision, and values as defined by the Board of Directors. Must demonstrate an understanding of the role of Federally Qualified Health Centers as a safety net for all persons without regard for their ability to pay for services; appreciate patient-centered care in a medical home; and be committed to quality, comprehensive services through a team approach. Excellent interpersonal communication, organization, and managerial skills are also necessary.

Privacy and Confidentiality: Staff is required to understand the privacy policies and procedures. Patient Health Information (PHI) is confidential, only the minimal amount of PHI necessary to accomplish the internal purpose is to be shared or released by staff.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position involves regular interaction with patients and other members of the general public. The noise level in the work environment is usually moderate. Occasional exposure to blood, body fluids, or tissues, may occur.