We are seeking a skilled and proactive
IT Manager - F&B Operations
to oversee and manage the information technology infrastructure and systems that support our Food & Beverage operations. This role involves ensuring the reliability, security, and efficiency of IT systems while aligning technology initiatives with business goals in the F&B sector.
Key Responsibilities
-
Manage and maintain IT infrastructure, applications, and networks supporting F&B operations
-
Implement and support point-of-sale (POS) systems, inventory management, and other specialized F&B software solutions
-
Ensure data security, backup, and disaster recovery processes are in place and tested regularly
-
Coordinate with vendors and service providers to ensure effective procurement and maintenance of IT equipment and software
-
Lead IT projects related to F&B operations, from planning through deployment and support
-
Provide technical support and training to end-users across F&B departments
-
Monitor system performance, troubleshoot issues, and optimize technology solutions to enhance operational efficiency
-
Develop and enforce IT policies, procedures, and governance tailored to F&B operations
-
Stay updated with the latest IT trends and innovations relevant to the Food & Beverage industry
Requirements
-
Bachelor's degree in Information Technology, Computer Science, or related field
-
5+ years of experience managing IT operations, preferably within the Food & Beverage industry
-
Strong knowledge of POS systems, inventory management software, and other F&B technology platforms
-
Experience with network administration, cybersecurity, and data management
-
Excellent problem-solving and communication skills
-
Ability to lead IT projects and collaborate with cross-functional teams
-
Strong organizational and multitasking abilities
-
Familiarity with IT compliance and regulatory requirements related to F&B operations
Benefits
-
Social & Medical Insurance