IT Network Manager

Only for Saudi

Only for Saudi

Only for Saudi

Key Responsibilities

· Lead and oversee the end-to-end operations of the War Room, ensuring seamless execution, incident resolution, and effective coordination among all team members.

· Manage the submission and removal of IP addresses for blocking, ensuring compliance with established protocols.

· Monitor, document, and maintain records of blocked IPs across mobile applications, guaranteeing full traceability with all operators.

· Utilize the Cloudflare IP tracker and systematically log all actions in Grafana, including:

o Documentation of IP blocking actions.

o Traceability and justification of operational decisions.

· Analyze the outcomes of blocking actions and provide insights on their effectiveness and evolution.

· Act as the main liaison with network operators to address incidents and coordinate responses.

· Perform manual verification of IP blocks, including:

o Validation of active blocks across all operators.

o Testing accessibility through mobile terminals.

Complementary Activities

· Support technical analysis using a Sandbox environment, including:

o Detection of suspicious IPs.

o Submission of IPs for blocking.

o Behavioral analysis through the use of mobile devices with installed apps.

· Supervise and verify potential instability or interruptions in P2P streams, following established protocols:

o Systematic logging and documentation of service disruptions.

· Ensure continuous verification of probe status and performance.

· Prepare quantitative and qualitative reports on incidents and operational effectiveness.

· Manage and monitor social listening alerts, ensuring timely detection and escalation of relevant issues.

Qualifications and Skills

· Education: Bachelor’s degree in Computer Science, Computer Engineering, or a related field.

· Languages:

o Proficiency in English (Native).

o Proficiency in Arabic (Native).

· Technical Competencies:

o Strong knowledge of network operations, IP management, and cybersecurity practices.

o Hands-on experience with Cloudflare, Grafana, and sandboxing tools.

o Familiarity with mobile applications and P2P streaming environments.

· Soft Skills:

o Excellent organizational and coordination abilities.

o Strong analytical and problem-solving skills.

o Ability to work effectively under pressure and in fast-paced environments.

o Willing to work flexible schedules, including evenings, nights, and weekends.

Job Type: Full-time