IT PMO Lead

About Dubai Holding Community Management:

Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

Key Responsibilities:

Support the Program Manager in overseeing day-to-day project management activities across

enterprise IT application initiatives.

Assist in managing PMO operations, ensuring adherence to governance frameworks,

methodologies, and continuous process improvements.

Develop, maintain, and distribute project status reports and executive dashboards to provide

clear visibility into progress and performance.

Facilitate change management by documenting change requests, assessing impacts, securing

approvals, and ensuring effective communication to stakeholders.

Support risk management by maintaining the risk register, tracking risks and issues, ensuring

mitigation plans are implemented, and escalating when necessary.

Assist the PMO in tracking project milestones, dependencies, and deliverables to drive timely

resolution of issues and ensure successful execution.

Coordinate across cross-functional teams, business stakeholders, and external vendors to

maintain alignment and collaboration.

Contribute to resource planning, budgeting, and forecasting activities to support effective

program delivery.

Ensure accurate documentation, compliance with PMO standards, and effective knowledge

management.

Qualifications & Skills:

Bachelor’s degree in information technology, Business Administration, or a related discipline.

4–5 years of proven experience in IT PMO roles.

Project Management Professional (PMP) certification required.

Hands-on proficiency with project management tools, including Monday.com, MS Project, and

Jira/Confluence.

Strong working knowledge of enterprise applications such as Salesforce, ERP systems, Maximo,

and Genesys.

Additional certifications in Agile or related methodologies are preferred.

Strong analytical and problem-solving skills with the ability to proactively anticipate and mitigate

risks.

Excellent communication, stakeholder management, and organizational abilities