IT Policies & Compliance Senior officer

Job Summary:

The Senior Executive supports the management, maintenance, and enhancement of governance-related IT applications, including systems for risk management, compliance, audit, and regulatory reporting.

Job Responsibilities:

• Assist in the operation, monitoring, and maintenance of governance applications to ensure high availability.
• Support the implementation of system updates, patches, and new features.
• Troubleshoot and resolve application performance issues promptly.
• Ensure governance applications meet regulatory and compliance standards (e.g., GDPR, ISO 27001).
• Collaborate with compliance and risk teams to support governance objectives.
• Assist in audits and reviews to ensure systems align with governance frameworks.
• Identify opportunities for improving governance applications and processes.
• Assist in the integration of governance applications with enterprise systems such as ERP or core banking platforms.
• Customize application functionalities to meet business needs.
• Act as a liaison between IT and governance-related business units.
• Gather and document requirements to enhance application functionality.
• Provide updates on system performance and improvement initiatives.
• Ensure applications comply with IT security policies and regulatory requirements.
• Support risk assessments and implement necessary security controls.
• Maintain the integrity and security of data within governance applications.
• Respond to and resolve incidents affecting governance applications.
• Conduct root cause analysis for recurring issues and recommend solutions.
• Maintain records of incidents to identify trends and improve processes.
• Maintain detailed documentation for application configurations, updates, and procedures.
• Prepare performance and compliance reports for management and audits.

Job Qualifications:

• Bachelor’s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
• Senior officer: Minimum of 2 years in governance, compliance, or risk management applications.