IT Project Coordinator

The IT Project Coordinator will play a critical role in identifying, engaging, and securing potential clients for software development and IT services. The person will be responsible for managing the entire project coordination and Pre-Sales — from understanding client needs and preparing proposals to effectively locking clients through Upwork and other freelance or direct channels. The ideal candidate must have hands-on experience in Upwork platform, client negotiation, proposal writing, and collaboration with internal technical teams.

Key Responsibilities

Client Acquisition & Closing

• Engage directly with potential clients (leads, Upwork inquiries, or existing network) to understand their needs and offer tailored service proposals.
• Manage pre-locking communications — calls, requirement discussions, cost finalization, and scope negotiation.
• Strategically maneuver clients toward closure by building trust, addressing concerns, and demonstrating service capability.
• Maintain follow-up with leads until closure and ensure proper project documentation.
• Work closely with management to finalize budgets and ensure profitability on closed projects.

Pre-Sales & Proposal Management

• Collaborate with technical and design teams to prepare proposals, project estimations, and timelines.
• Translate client requirements into clear technical scopes and deliverables.
• Ensure timely submission of proposals, presentations, and supporting documents.
• Participate in client demos, presentations, and initial technical discussions when required.

Project Coordination & Management

• Act as the initial project manager post-closure until project handover or completion.
• Coordinate between clients and internal teams to ensure smooth project execution, requirement clarity, and timely delivery.
• Track milestones, manage client updates, and ensure alignment with agreed scope and timelines.
• Escalate delivery risks or delays promptly and ensure proactive communication with clients.
• Maintain documentation including project briefs, task lists, and communication logs.

Reporting & Strategy

• Maintain accurate records of leads, conversions, and ongoing projects.
• Provide weekly reports on pipeline status, client feedback, and delivery performance.
• Identify recurring client demands and suggest improvements in offerings or processes.

Required Skills & Experience

• Bachelor's in Computer Science, Software Engineering or IT.
• 3–6 years of experience in IT business development, client coordination, or project management — preferably in a software development or IT services company.
• Proven track record of client locking and handling direct Upwork clients (without relying on general bidding).
• Excellent communication, negotiation, and presentation skills.
• Solid understanding of SDLC, software service delivery processes, and team structures.
• Ability to manage multiple projects and client communications simultaneously.
• Proficiency in tools like Trello, Jira, ClickUp, Microsoft Teams, or similar.

Personality Fit

• Strong Spoken English with fluency
• Highly proactive and persuasive, yet process-driven.
• Confident in managing client expectations and negotiating scope or pricing.
• Balanced communicator who can translate between technical and business perspectives.

Job Type: Full-time

Application Question(s):

• Our office is in DHA 2 Islamabad, near Giga Mall. Can you commute here on daily basis or are you willing to relocate (if outside Islamabad) ?
• What is your notice period with current company ?
• What is your current salary ?
• What is your expected salary ?

Location:

• Islamabad (Required)

Work Location: In person