IT Salesforce Developer (NC773504)

IT Salesforce Developer (NC773504)

Responsibilities and Duties:

• Provide technical expertise by coding and developing solutions using Salesforce technologies, such as Apex, Visualforce, and Lightning components.

• Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features.

• Interface with internal and external technical support personnel.

• Investigate, research, and implement new technologies and interfaces.

• Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms.

• Perform unit testing on developed solutions to identify and fix any issues. Collaborate with quality assurance teams when applicable.

• Track and manage development activities and workflows in Jira Scrum boards and Kanban boards.

• Conduct reviews/Joint Application Development (JAD) sessions with stakeholders that will result in complete understanding and documentation of the business and technical requirements.

• Perform impact analysis of requirements on existing and proposed software applications and information systems.

• Create system designs and utilize existing design patterns that satisfy system needs that are sustainable now and into the future.

• Review and analyze user requests and other information, and design appropriate systems that align with strategic direction.

• Prepare all required effort documentation for review by organizational unit management (and clients, if appropriate).

• Prepare project plans that include resource requirement projections.

• Troubleshoot code, software applications and data issues.

• Address any issues or bugs that arise, utilizing debugging tools and techniques to identify and resolve problems in the Salesforce environment.

• Proactively monitor and support all production applications/information systems from both hardware and software perspectives for both current efficiencies and improvement.

• Engage in discussions with business analysts, end-users, and other team members to clarify requirements, address questions, and ensure alignment between technical solutions and business objectives.

• Facilitate/participate in technical committees and governance meetings as required.

• Write technical documentation and diagrams, and as requested, assist with training materials/user manuals.

• Maintain documentation for ongoing and completed development tasks, including code comments, process flow diagrams, and configuration details.

• Assure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members.

• Enforce peer review procedures, where needed, to meet expected quality standards.

• Assure that approved methodologies are used.

• Conduct or participate in system design and source code walk-throughs.

• Ensure security measures are followed as data stewards in support of all applications and the Federal, SCIO, and IT privacy and security polices, and standards are always being enforced.

• Review security scan results and remediate vulnerabilities in the specified timeframes.

• Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements to enhance the overall Salesforce environment.

Job Types: Full-time, Contract, Temporary

Pay: $42.00 - $47.00 per hour

Work Location: Hybrid remote in Raleigh, NC 27601