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IT Senior Project Manager

PENNYMAC:

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day:

The Sr Scrum Master is a servant-leader and coach accountable for ensuring their assigned Scrum Team(s) understand and effectively enacts Scrum principles to deliver valuable technology solutions predictably. This role focuses on maximizing the team's efficiency and protecting their focus, facilitating the removal of organizational impediments, and continuously coaching the team and organization on effective Agile practices.

The Sr Scrum Master will:

Agile Enablement & Team Coaching
Ceremony Leadership: Accountable for expertly facilitating all core Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives
Coaching & Self-Management: Coach the Development Team in self-management and cross-functionality, ensuring clear understanding and adherence to the team’s defined Definition of Ready (DoR) and Definition of Done (DoD)
Continuous Improvement: Facilitate effective Retrospectives that foster psychological safety, resulting in clear, actionable improvements tracked for continuous application across processes and practices
Scaling Proficiency: Demonstrate practical experience with scaling frameworks (e.g., SAFe, LeSS, Scrum@Scale) to enable enterprise-scale Agile delivery and release management
Organizational Impediment Removal & Delivery Flow
Servant Leadership & Protection: Act as a servant-leader, proactively identifying and removing impediments to the team's progress, and strictly protecting the team from unnecessary external distractions or pressure
Systemic Impediment Removal: Work across functional groups and organizational layers to address systemic impediments and coach the broader organization on how to interact productively with the Scrum Team
Delivery Transparency & Metrics: Maintain high visibility and transparency of the team's progress, delivery cadence, and health by tracking and communicating key metrics such as velocity, lead time, and burndown
Backlog Partnership: Support the Product Owner/Manager in ensuring the Product Backlog is clearly defined, refined, prioritized, and readily available for the team to commit to
Review & Feedback Loop: Facilitate the Sprint Review, ensuring effective demonstration of completed work and that stakeholder feedback is systematically captured and integrated back into the backlog
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring:

3+ years of demonstrated experience as a dedicated Scrum Master for a software development team
Expert Facilitation: Proven ability to run high-impact meetings, manage conflict, and drive consensus among diverse team members and stakeholders
Agile Tool Proficiency: Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps
Technical Acumen: Ability to understand technical concepts, development processes, and the complexities of software release management
Communication: Excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences
Organizational Skills: Excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environmentAgile Tool Proficiency: Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps
Technical Acumen: Ability to understand technical concepts, development processes, and the complexities of software release management
Communication: Excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences
Organizational Skills: Excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environment
Professional Scrum Master Certification: CSM, A-CSM, CSP-SM, and/or CSPO desired
Experience with process improvement methodologies such as Lean Six Sigma (Green/Black Belt) desired
Experience in a regulated industry, such as mortgage finance desired
Experience helping to stand up new teams from inception, including defining their DoR/DoD, working agreements, and initial metrics desired

Why You Should Join:

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary: $90,000 - $150,000 Work Model: OFFICE

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