IT Specialist

About Liberal Construction

Liberal Construction was established in 2010 in support of the U.S. Military’s mission in the Middle East. Today, Liberal is a global organization headquartered in the U.S. providing design/build (D/B) and design/bid/build (D/B/B) services for Federal and private sector customers. Liberal is an SBA-registered small business. Based in Virginia, Liberal Construction maintains offices in UAE and Bahrain.

We have a culture of innovation where our employees can make a difference and we are looking for like-minded, dynamic individuals to come and join our rapidly expanding team. Our employees are our most valuable resources, and we strive to ensure everyone is treated as such.

We are seeking a proactive and technically skilled IT Specialist who will be responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures. The ideal candidate will oversee network operations, server management, software development, troubleshooting technical issues, and contribute to business continuity and cybersecurity initiatives.

Essential Duties and Responsibilities

Software Implementation & Modernization

• Identify and evaluate software solutions to improve workflows and efficiency
• Plan and execute software implementation projects from start to finish
• Configure systems based on business needs (users, roles, permissions, workflows, templates, integrations)
• Migrate data from old tools (Excel, legacy systems, etc.) to new software
• Test new systems, fix issues, and optimize settings after go-live
• Create simple user guides, checklists, and documentation

User Training & Adoption

• Train staff on how to use new software tools effectively
• Provide one-on-one and group training sessions
• Act as the “go-to person” for questions about the new tools
• Gather feedback from users and recommend improvements

General IT Support

• Set up and maintain computers, laptops, printers, and other hardware
• Manage user accounts and access (email, software logins, etc.)
• Monitor and troubleshoot network and connectivity issues
• Coordinate with external IT vendors or service providers when needed

Security, Backups, & Continuity

• Apply basic cybersecurity practices (antivirus, updates, access control, secure passwords)
• Help set up and monitor data backup solutions
• Support business continuity planning related to IT and critical systems

Knowledge, Experience, and Special Skills Required

• Bachelor’s degree in information technology, Computer Science, or a related field; a Master’s degree is highly desirable
• 3-4 years of relevant IT experience
• Certifications in Microsoft 365 and/or IT management (such as Microsoft Certified: Enterprise Administrator Expert, ITIL) are highly desirable
• Ability to train end users, provide clear technical guidance, and create documentation or user guides
  
• Excellent organizational, communication, problem solving, and time-management skills