IT Specialist

Job Title: IT Specialist – Restaurant, Lounge & Hotel Operations

Location: UAE
Industry: Hospitality • Restaurant • Lounge • Hotel • Catering
Employment Type: Full-time

Job Description

We are looking for a skilled IT Specialist to support and maintain all technology systems across our hospitality operations. The ideal candidate will have experience with POS systems, network infrastructure, CCTV, guest Wi-Fi, and back-office IT support in restaurants or hotels.

You will ensure smooth system performance, quick troubleshooting, data security, and coordination with vendors and service providers.

Key Responsibilities

• Install, configure, and maintain POS, PMS, inventory, and accounting systems
• Provide daily IT support to operations, admin, finance, and management teams
• Manage network, servers, routers, switches, and Wi-Fi
• Monitor and maintain CCTV, access control, and time attendance systems
• Ensure data backup, cybersecurity, and antivirus protection
• Troubleshoot hardware and software issues in a timely manner
• Coordinate with external IT vendors and support providers
• Maintain IT asset inventory and license records
• Support email setup, user accounts, and access permissions
• Assist during new outlet openings, system migrations, and upgrades

Requirements

• Minimum 3–5 years IT support experience (hospitality preferred)
• Strong knowledge of:
• POS & restaurant systems
• Windows OS and basic networking
• Microsoft Office, email servers, cloud tools
• Experience with:
• CCTV & access control systems
• ERP or inventory software
• Strong troubleshooting and problem-solving skills
• Ability to work flexible hours and support nightlife venues if required
• UAE / GCC experience preferred

Preferred Qualifications

• Degree/Diploma in Information Technology, Computer Science, or related field
• Experience in hotel PMS / Restaurant POS integration
• Knowledge of cybersecurity and data protection policies
• Driving license is an advantage

How to Apply

Please submit:

• Updated CV
• Certifications (if any)
• Expected salary
• Notice period / availability

Job Type: Full-time

Pay: From AED6,000.00 per month

Experience:

• F&B Manager: 4 years (Required)