Qureos

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Job Title: IT Specialist – Restaurant, Lounge & Hotel Operations

Location: UAE
Industry: Hospitality • Restaurant • Lounge • Hotel • Catering
Employment Type: Full-time

Job Description

We are looking for a skilled IT Specialist to support and maintain all technology systems across our hospitality operations. The ideal candidate will have experience with POS systems, network infrastructure, CCTV, guest Wi-Fi, and back-office IT support in restaurants or hotels.

You will ensure smooth system performance, quick troubleshooting, data security, and coordination with vendors and service providers.

Key Responsibilities

  • Install, configure, and maintain POS, PMS, inventory, and accounting systems
  • Provide daily IT support to operations, admin, finance, and management teams
  • Manage network, servers, routers, switches, and Wi-Fi
  • Monitor and maintain CCTV, access control, and time attendance systems
  • Ensure data backup, cybersecurity, and antivirus protection
  • Troubleshoot hardware and software issues in a timely manner
  • Coordinate with external IT vendors and support providers
  • Maintain IT asset inventory and license records
  • Support email setup, user accounts, and access permissions
  • Assist during new outlet openings, system migrations, and upgrades

Requirements

  • Minimum 3–5 years IT support experience (hospitality preferred)
  • Strong knowledge of:
  • POS & restaurant systems
  • Windows OS and basic networking
  • Microsoft Office, email servers, cloud tools
  • Experience with:
  • CCTV & access control systems
  • ERP or inventory software
  • Strong troubleshooting and problem-solving skills
  • Ability to work flexible hours and support nightlife venues if required
  • UAE / GCC experience preferred

Preferred Qualifications

  • Degree/Diploma in Information Technology, Computer Science, or related field
  • Experience in hotel PMS / Restaurant POS integration
  • Knowledge of cybersecurity and data protection policies
  • Driving license is an advantage

How to Apply

Please submit:

  • Updated CV
  • Certifications (if any)
  • Expected salary
  • Notice period / availability

Job Type: Full-time

Pay: From AED6,000.00 per month

Experience:

  • F&B Manager: 4 years (Required)

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