IT Specialist

Position: IT Specialist

Full-time: Starting at $37,000 negotiable based on experience

Benefits: Retirement Plan, Individual Health Insurance, Paid Vacation

Reports to: Network Administrator

Responsibilities:

• Provide remote and on-site computer hardware and software support as needed by the Cooperative staff and Member libraries.
• Provide hardware support for desktops, laptops, printers, mobile devices, and other peripherals.
• Provide software support for Windows 10/11, Windows Server, Microsoft Office, etc.
• Set up and configure computer systems. Install operating systems (through initial install, restore, imaging, etc.) and software.
• Maintain websites using content management systems.(WordPress, Ploud)
• Some travel in the Upper Peninsula and Northern Lower Michigan is required.
• Work with a team to plan, make decisions, resolve problems, implement projects, and train. Cooperative librarians who are learning and using new technologies.
• Other responsibilities as assigned.

Qualifications

• Associate's degree in computer information systems, computer science or related field or 2 years equivalent work experience.
• Additional education, certifications, or continuing education preferred.
• Experience and knowledge of Windows operating systems.
• Ability to work effectively on a team.
• Able to work independently and efficiently to meet deadlines.
• Self-motivated, detail-oriented, and organized.
• Must be able to receive and interpret verbal instructions clearly.
• Excellent problem-solving and communication skills.
• Excellent customer service skills.
• Valid Michigan driver’s license and transportation for travel.
• Other physical requirements: manual dexterity, visual acuity, and keyboard skills.
• Ability to lift/carry up to 30 pounds.
• Must be able to respond to questions through email, online, or phone and deliver verbal instructions.

Pay: From $37,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person