IT Specialist

Job Summary

Manages, plans, controls, coordinates, organizes and directs the activities and staff of the IT department and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Work involves the application of professional knowledge and personal judgment to a variety of technical personnel and managerial problems and issues.

Key Responsibilities

1. IT Systems & Network Support

• Provide hands-on support for the company's hardware, software, and network infrastructure, ensuring all systems operate reliably and securely.
• Assist in the implementation of IT policies and daily operational routines.

2. Business Systems & ERP Support

• Provide administration and support for our business management systems, primarily focusing on our Odoo ERP platform.
• Assist in configuring and optimizing the Odoo system to improve business processes. Previous experience with ERP systems is required, and specific experience with Odoo is a strong advantage.

3. User Assistance & Technical Support

• Act as the first point of contact for IT-related issues, providing timely and effective support to colleagues across all departments.
• Work to automate tasks and enhance workflows to improve efficiency for teams.

4. Security & Vendor Coordination

• Help maintain the security and integrity of our IT environment, including user accounts and company devices.
• Assist in managing relationships with technology vendors and service providers.

Qualifications & Experience

• Proven experience as an IT Specialist or in a similar hands-on technical role.
• Experience within a retail business environment is essential.
• Practical experience with ERP systems is required.
• Strong problem-solving skills and the ability to manage multiple priorities

Pay: BD500.000 - BD850.000 per month

Work Location: In person