IT Support

• Responsibilities:
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Requirements:
• Excellent verbal and written communication skills.
• Must have bachelor's degree
• Must have 1 year experience in IT Support

Job Type: Full-time

Work Location: In person