IT Support Engineer

Job Summary :

We are seeking a skilled and proactive IT Support Engineer with at least 1 year of experience to manage and maintain our IT infrastructure. The ideal candidate will provide both remote and on-site support, ensuring smooth IT operations across various environments. A UAE driving license is preferred but not mandatory.

• Network Management: Monitor and troubleshoot LAN/WAN and internet connectivity. Ensure network reliability and performance.
• System Administration: Install, configure, and maintain Windows, Linux, and macOS systems. Manage updates, patches, and backups.
• Firewall & Security: Configure and manage firewalls, antivirus, and encryption protocols. Conduct regular security assessments.
• Email Hosting: Set up and manage email hosting platforms. Troubleshoot mail flow and access issues.
• CCTV & PABX: Install, configure, and maintain CCTV surveillance and PABX telephony systems.
• User Support: Provide technical support for hardware, software, and network issues. Train users on IT tools and best practices.
• Server & Backup: Maintain file/web servers and databases. Implement and test backup and disaster recovery strategies.
• Hardware Management: Oversee installation and maintenance of desktops, laptops, printers, and networking equipment.
• Documentation: Maintain accurate records of configurations, procedures, and troubleshooting guides.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• UAE Driving license (Preferred)

Expected Start Date: 27/10/2025