IT Support Engineer

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide technical support, maintain IT infrastructure, and ensure the smooth operation of systems that support our logistics and business operations.

Key Responsibilities:

• Provide technical support for hardware, software, network, and system-related issues.
• Install, configure, and maintain computers, printers, scanners, and other IT equipment.
• Troubleshoot and resolve technical problems in a timely and efficient manner.
• Monitor network performance and ensure system security and reliability.
• Manage user accounts, passwords, email systems, and access permissions.
• Perform regular system updates, backups, and preventive maintenance.
• Maintain IT documentation, support tickets, and asset inventory records.
• Assist with the implementation of new software, hardware, and technology solutions.
• Coordinate with external vendors and service providers when necessary.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–5 years of experience in IT support, technical support, or system administration.
• Strong knowledge of computer hardware, software, networking, and troubleshooting.
• Experience with Windows operating systems, Microsoft 365, and network administration.
• Familiarity with cybersecurity practices and data protection procedures.
• Excellent analytical and problem-solving skills.
• Strong communication and customer service abilities.

Skills & Competencies:

• Technical troubleshooting and diagnostic skills
• Strong knowledge of IT infrastructure and networking
• Time management and multitasking abilities
• Attention to detail and problem-solving capabilities
• Ability to work independently and collaboratively

At Noorka Logistics, reliable technology systems are essential for maintaining efficient logistics operations and business continuity. This IT Support Engineer position in Dubai offers an excellent opportunity to advance your technical career while contributing to a dynamic and growing logistics organization.