IT Support Engineer – Healthcare / Hospital Environment

Job Responsibilities:

• Provide onsite and remote IT support for hospital staff and departments
• Install, configure, and maintain PCs, printers, POS devices, IP phones, and network equipment
• Manage Active Directory (user accounts, permissions, and access control)
• Administer Microsoft 365 services including email, SharePoint, and user access
• Monitor and troubleshoot network performance, Wi-Fi, and connectivity issues
• Ensure compliance with ADHICS and internal IT security policies
• Support and coordinate with vendors for HIS, CCTV/ANPR, IPTV, and other healthcare systems
• Maintain antivirus (Sophos) and endpoint security across all systems
• Monitor licenses such as HSC and OpenScape Business and ensure timely renewals
• Support call monitoring systems and digital signage (Hikvision)
• Troubleshoot IPTV systems (Triax, LG Pro:Centric) and manage configurations
• Assist with IT procurement, asset management, and documentation

Requirements:

• Bachelor’s degree in business, marketing, or a related field preferred.
• 3–5 years of experience in IT Support or System Administration
• Previous experience in healthcare or hospital environment preferred
• Strong knowledge of Windows OS, networking, and Microsoft 365
• Experience with CCTV, IPTV, and enterprise IT systems
• MCC Certification preferred
• Knowledge of ADHICS compliance is a strong advantage
• Strong troubleshooting, communication, and vendor coordination skills
• Valid UAE Driving License (mandatory)

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• What We Offer:
• Professional and stable healthcare environment
• Exposure to critical IT systems and infrastructure
• Opportunities for growth and skill development

Note: Salary discussions will be conducted at a later stage in the hiring process.

Job Type: Full-time

Application Question(s):

• Do you have a valid UAE driving license?

Work Location: In person