IT SUPPORT ENGINEER INTERNSHIP

We are seeking a motivated and enthusiastic IT Support Engineer Intern to join our IT team. This is an excellent opportunity for fresh graduates or individuals with up to 2 years of experience in IT support to gain hands-on experience in a professional environment. The intern will assist with technical support, troubleshooting, and maintenance of hardware and software systems.

Key Responsibilities:

• Provide first-level technical support for desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware, software, and network issues.
• Assist in installing, configuring, and maintaining operating systems and applications.
• Support users with Microsoft Office, email, and internet connectivity issues.
• Log and track support tickets using the helpdesk system.
• Assist in setting up new user accounts and workstations.
• Ensure timely resolution of IT support requests.
• Perform routine maintenance and system updates.
• Assist with documentation of IT procedures and inventory management.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field (Fresh graduates are encouraged to apply).
• Up to 2 years of experience in IT support or similar role (preferred but not required).
• Basic knowledge of Windows OS, networking, and common office applications.
• Strong problem-solving skills and a willingness to learn.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for technology and a proactive attitude.

Preferred Skills (Optional):

• Familiarity with Active Directory and Office 365.
• Basic knowledge of cybersecurity principles.
• Exposure to ticketing/helpdesk systems.

Benefits:

• Hands-on experience in a real-world IT environment.
• Mentorship and training from experienced IT professionals.
• Potential for full-time employment based on performance.
• Internship certificate upon successful completion.

Job Type: Full-time

Pay: Rs25,000.00 per month

Work Location: In person