IT Support Intern

Trillium is a leading proprietary trading firm active in US Equities, US Options, Canadian Equities, and OTC Equities. With trading technology built, tested, and optimized in-house, our engineers and technologists collaborate with our traders to deliver tools and functionality designed to support their needs. Our passion for the markets and our drive to succeed have propelled our track record of growth and profitability for over 20 years. At Trillium, we are a team of problem solvers and independent thinkers dedicated to seizing market opportunities.

We are headquartered in New York City, with additional trading floors in Chicago and Miami. To learn more about Trillium, visit www.trlm.com

The Role
Trillium is seeking a motivated, energetic, and technology-focused IT Support Intern to join our Systems and Support team. This role is designed for an aspiring IT professional eager to gain hands-on experience managing enterprise systems and supporting users in a fast-paced environment. This internship offers significant exposure to real-world infrastructure operations and has strong potential to evolve into a full-time position for a candidate who demonstrates technical growth and cultural fit.

Responsibilities

• Deployment: Assist with moving, setting up, and deploying workstations, monitors, and peripherals.
• Endpoint Management: Build, image, and configure Windows workstations using modern deployment tools.
• User Support: Provide day-to-day technical troubleshooting (Level 1) for local and remote staff.
• Lifecycle Management: Support user onboarding and offboarding processes, including hardware prep and account provisioning.
• System Administration: Assist with tasks in Active Directory (User groups/permissions) and Microsoft 365 (Exchange, Teams, OneDrive).
• Documentation: Maintain accurate, clear documentation of IT procedures and hardware inventory.
• Facility Support: Troubleshoot office equipment, including printers and A/V conferencing tools.

• Strong interest in Information Technology and Systems Administration.
• A "no task too small" attitude with a high degree of initiative.
• Basic understanding of computer hardware, PC components, and Windows OS.
• Excellent communication skills and a professional, user-first attitude.
• Ability to lift and move workstations and IT equipment (up to 40 lbs) as needed.
• Preferred (Nice-to-Have):
• • Foundational exposure to Active Directory, Entra ID, or Microsoft 365.
  • Familiarity with Atlassian Jira or any ticketing system
  • Current enrollment in or recent graduation from a related IT or Computer Science program.

• Complimentary breakfast on Tuesdays and lunch on Wednesdays and Thursdays
• Join us for exciting outings such as mentor dinners, and field trips to Bloomberg HQ and the NYSE
• Engage with senior management and gain insights from leaders across the firm
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development