IT Support Specialist

Company Description

Softnox Technologies Pvt Ltd. offers a comprehensive range of integrated services, including web and mobile application design and development, digital platforms, content management, PPC, SEO, and social media management. Our resilient and robust services are designed to meet competitive and effective standards.

Role Description

This is a full-time, on-site role located in Karāchi for an Information Technology Support Specialist. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues, and delivering help desk support. Daily tasks include managing desktop computers, maintaining information technology infrastructure, and resolving technical problems for end-users.

Qualifications

• Technical Support and Help Desk Support skills
• Experience in Troubleshooting and resolving technical issues
• Knowledge of Desktop Computers and Information Technology infrastructure
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and within a team
• Experience on Mikrotik, NAS and Server management is required.
• Provided end-to-end IT support to a global workforce, resolving hardware, software, network, and account-related issues
• Relevant certifications in Information Technology or a related field are a plus

Time: 6:00pm-3:00am

Interested ones share cvs hr@softnoxtechnologies.net

Job Type: Full-time

Work Location: In person