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IT Support Specialist

Catholic Charities Legal Services, Archdiocese of Miami, Inc. (hereafter “CCLS”) is a non-profit organization that represents low-income immigrants without reference to their race, religion, gender, ethnic group, or other distinguishing characteristics. CCLS seeks a full-time IT Support Specialist to provide software development assistance and technical support to our growing staff.

Primary Location: Miami - 1469 Nw 13 Terrace, Miami, FL 33125
Secondary Location: Broward Office. 6565 Taft St, 4th floor. Hollywood, FL 33024 (twice a month)

Job Duties

Assist in developing and maintaining web-based and desktop software as well as providing technical support to staff including troubleshooting technical issues, installing and updating software, doing basic hardware maintenance and upgrades, network monitoring, creating and updating user accounts, installing VoIP telephones, implementing and monitoring daily backups and recovery, minor hardware repairs, etc.

Schedule

Monday through Friday, 9:00 AM to 5:00 PM, in person at the office (no remote work)

Qualifications

· Associate or bachelor’s degree in computer science or related field

· Proficient in Windows 10, 11, and Windows Server (Active Directory, DNS, etc.)

· Knowledge of VM design and deployment using VMWare

· Proficient in Microsoft Office 365 and related products including Access and SharePoint

· Proficient in Adobe Cloud including Photoshop and Acrobat (Premiere a plus)

· LAN/WAN networking experience

· Knowledge of Microsoft SQL and Azure

· Knowledge of Cisco Meraki a plus

· Knowledge of HTML5, CSS3, Visual Studio, ASP.net, VB.net, JavaScript, C#, Bootstrap

· jQuery, Angular, and React a plus

· Must be willing and able to travel to our Hollywood, Notre Dame, Corpus Christi, and other offices as needed, but at least a couple of times per month.

Benefits

· 403 (b)

· 403 (b) matching

· Disability insurance

· Health insurance

· Gap insurance

· Paid time off

· Parental leave

· Professional development assistance

· Retirement plan

How to Apply

Send a cover letter and resume to Dr. Marzo Artime, IT Director, at martime@cclsmiami.orgor Michaelle Alfred, HR Coordinator, at malfred@cclsmiami.org. Candidates will be administered a skills test as part of the interview process.

Job Type: Full-time

Pay: From $50,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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