IT Support Specialist

Are you a tech-savvy problem solver who loves turning "IT issues" into "IT solutions"? At Interbytes LLC, we are the bridge between complex global technology and the industries that keep the world moving—from Aerospace to Energy. We are looking for an IT Support Specialist who is ready to be the hero of our daily operations. If you want a role where your technical expertise directly empowers a global team and where no two days are the same, your next career chapter starts here.

About the Company

Interbytes LLC (Interbyte Global) is a premier technology sourcing and international trading firm with over three decades of experience. We specialize in navigating the complexities of global trade for the Scientific, Aerospace, Military, and Energy sectors. Our Qatar office is a critical hub in our mission to simplify procurement and logistics for government agencies and large-scale corporations worldwide.

Why Work With Us?

• Professional Growth: We invest in your expertise, offering support for key IT certifications (CompTIA, Microsoft, Cisco).
• Impactful Work: Support a team handling critical technology for global aerospace and energy projects.
• Modern Benefits: Comprehensive health insurance, annual flight allowance, and a generous performance-based bonus structure.
• Dynamic Culture: Work in a multicultural, collaborative environment that values efficiency and innovation.

Key Responsibilities

• Provide first-line technical support for hardware, software, and network connectivity issues.
• Set up, configure, and maintain workstations, laptops, and peripheral devices.
• Manage user accounts, permissions, and security groups within Active Directory and Microsoft 365.
• Troubleshoot and resolve local area network (LAN) and VPN connectivity challenges.
• Perform regular system updates, backups, and security patches to ensure 99.9% uptime.
• Document technical incidents and resolutions in our internal ticketing system.
• Conduct basic end-user training on new software tools and cybersecurity best practices.

Skills and Requirements

• Technical Support: Proficiency in Windows 10/11, macOS, and Microsoft 365 administration.
• Networking: Basic understanding of TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
• Problem Solving: Ability to diagnose and fix hardware/software errors quickly and calmly.
• Certifications: CompTIA A+, Network+, or Microsoft Fundamentals (highly preferred).
• Communication: Clear verbal and written English; ability to explain tech to non-tech colleagues.
• Experience: 2+ years in a help desk or technical support role within a professional office environment.

Apply Today

Don’t let a technicality hold you back from your next great role. We’ve made our application process simple and straightforward. Click the apply button to send us your CV and a quick note about your favorite tech project. We review all applications within 5 business days.

Ready to join the team? Apply Now.

الراتب المدفوع: QAR٧٬٠٠٠٫٠٠ لكل شهر

موقع العمل: بشكل شخصي