IT Support Specialist

Join a fast-paced environment where your technical skills make a direct impact every day. As an IT Support Specialist, you will help keep systems running smoothly, support end users, and contribute to a reliable and secure IT environment. This role offers strong career growth potential, hands-on experience with modern technologies, and a collaborative team culture.

Salary & Benefits

• Competitive salary (based on experience and technical skills)
• Health insurance coverage
• Paid annual leave and public holidays
• Ongoing training and professional development
• Supportive and inclusive workplace
• Opportunities for career advancement

Schedule

• Full-time position
• Standard business hours with occasional on-call or after-hours support as needed

Key Responsibilities

• Provide technical support for hardware, software, and network issues
• Troubleshoot desktops, laptops, printers, and mobile devices
• Install, configure, and maintain operating systems and applications
• Respond to help desk tickets and resolve issues efficiently
• Manage user accounts, permissions, and access control
• Monitor system performance and escalate complex issues when necessary
• Perform routine maintenance, updates, and system backups
• Document technical issues, solutions, and procedures
• Ensure compliance with IT security policies and best practices

Skills

• Technical troubleshooting and issue resolution
• Knowledge of Windows, macOS, and common business applications
• Basic networking (LAN/WAN, DNS, DHCP, VPN)
• Experience with help desk or ticketing systems
• Hardware and software installation and maintenance
• Cybersecurity awareness and endpoint protection
• Strong communication and customer support skills
• Time management and ability to prioritize tasks

Requirements

• Previous experience in IT support, help desk, or a related role preferred
• Basic understanding of computer systems, networks, and IT infrastructure
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies and tools

About the Company

Astro EI LLC is dedicated to delivering reliable technology solutions and operational support to businesses. The company focuses on innovation, efficiency, and maintaining high standards in IT services.

Why Work With Us

• Work with a collaborative and knowledgeable team
• Gain exposure to a wide range of IT systems and technologies
• Opportunities for continuous learning and career growth
• Inclusive and respectful work environment
• Your contributions play a key role in business success

الراتب المدفوع: QAR٦٠٫٠٠ لكل ساعة

موقع العمل: بشكل شخصي