IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support and troubleshooting for all IT-related issues in our organization.

Key Responsibilities:

• Provide technical support and troubleshooting for all IT-related issues, including hardware, software, and network problems.
• Install and configure computer systems, software, and peripherals for new employees.
• Monitor and maintain computer systems, networks, and servers to ensure they are functioning properly.
• Maintain inventory of all hardware and software and ensure all systems are up-to-date.
• Collaborate with other IT team members to implement new technology and systems.
• Train employees on new software and systems as needed.
• Create and maintain technical documentation and user manuals.
• Stay up-to-date with the latest IT trends and technologies to make recommendations for improvements.

Qualifications:

• Strong knowledge of computer systems, networks, and software.
• Experience with Windows and Mac operating systems.
• Familiarity with remote desktop applications and troubleshooting.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and organizational skills.
• Certifications in relevant IT fields are a plus.