IT Systems Engineer

Overview

Job Title: IT Systems Engineer (Field & Help Desk)

Location: [Your City/Region] – Full-Time, In-Person

Compensation: Competitive Hourly + Overtime + Paid Holidays + Bonuses (Merit-based)

About the Role

We are a local IT consulting company seeking a IT Technician who is a "motivated self-starter" with at least 2–4 years of in-the-trenches experience. Our pace is fast, and the environments are diverse. You will act as a field technician, onboarding specialist, and high-level troubleshooter, providing both on-site and remote help desk assistance.

The ideal candidate can provide strong guidance and technical expertise required to resolve complex issues across Windows Desktop, Windows Server, M365, and advanced networking environments.

Key Responsibilities

* Project Execution: Lead projects and assist team members on infrastructure deployments.

* Systems Administration: Configure and maintain Windows Server, Exchange, and Cloud environments (M365/Google Workspace).

* Network Security: Manage and troubleshoot firewalls, VPNs, VLANs, and wireless technologies.

* Backup & Disaster Recovery: Ownership of backup maintenance and data recovery procedures.

* Documentation & Billing: Maintain meticulous client documentation and daily time entry.

* Client Relations: Translate complex technical issues into simple terms for non-technical clients and provide accurate time estimates for tasks.

Requirements & Experience

* Experience: Minimum of 2–4 years as a Systems Engineer or Field Tech.

* Technical Proficiency: Deep understanding of TCP/IP, DNS, DHCP, and security fundamentals (MFA, EDR, SOC).

* Hardware: Hands-on experience with Server hardware (CPU/RAID), network provisioning and installation, and mobile device management (iOS/Android).

* Soft Skills: You must be detail-oriented, solution-focused, and willing to ask for help when necessary without being a burden to the team.

* Ability to lift 50 lbs and climb a ladder.

How to Apply: The Initial Test

We are looking for an engineer who follows directions and pays attention to detail. If your reply is missing any of the following information, your application will be ignored. I cannot train you if you cannot follow simple instructions.

Please email jobs at tsicolorado dot com with the following information / answers:

1) Your Resume.

2) What are you looking for with regard to compensation?

3) Why would you use (or not use) a USB printer in a business network?

4) Why would you enable or disable the Windows Firewall in a business network?

5) What is your first thought if you see a $20 unmanaged switch/hub servicing several computers next to a desk at a client's location?

6) If a user on that specific switch calls saying they can't access the internet or drives, but their status says "Connected," what is your immediate instinct?

7) If you can ping an external IP but cannot browse web pages, what service is failing?

8) If you can ping an internal IP but cannot ping an external IP, list at least 3 possible issues.

9) When can you start?

10) Do you have reliable transportation?

11) Background Check: List/explain anything that may show up on a background check that I should be aware of.

13) Impress me.

14) Make me laugh.

We look forward to meeting the right candidate.

Pay: $20.00 - $45.00 per hour

Work Location: In person