IT Technician

Description:

POSITION: Network Operator

WORK LOCATION: Colorado Springs, CO

JOB CATEGORY: Information Technology

JOB TYPE: Full Time

REQUISITION ID: EM09-195

CITIZENSHIP: United States Citizen

CLEARANCE TYPE: Top Secret/SCI

TRAVEL REQUIREMENTS: Up to 10%

E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

E&M Technologies, Inc. is currently seeking a Network Operator to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command. NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.

Job Responsibilities:

• Be responsible for providing mission-critical voice and data services communication for 800+ circuits supporting customers at CMSFS and around the world.
• Sustain, troubleshoot, and repair standard voice and data network infrastructure systems and cryptographic equipment.
• Have operational oversight of system, trunk, circuit, and equipment performance.
• Coordinate and assist in troubleshooting, isolating, and correcting network systems and circuit errors.
• Create and update outage tickets and shift logs.
• Brief leadership of circuit/equipment status when needed.
• Perform daily cryptographic loads to equipment (i.e., KIV-7Ms, KG-175Xs, KG-250/255s, etc.) and associate COMSEC paperwork.
• Analyze problems and conduct effective fault diagnosis and system recovery.
• Handle COMSEC materials daily.
• Use of electronics and network principles.
• Shift work is required to support 24x7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule.

Requirements:

Minimum Qualifications:

• 6 months or more of directly related experience.
• 1 year or more of general work experience.
• CompTIA Security+ Certification is required.
• Knowledge of the following principles: Open System Interconnection, Transport Control Protocol/Internet Protocol, and various layer 2 protocols.
• Knowledge of platforms such as Radius and/or TACACS.
• Knowledge of Juniper and RedHat Linux.
• Knowledge of data center/long-haul transportation and serial data interfaces, cat-X, fiber, and Long-Haul Transport mechanisms.
• Must be a U.S. Citizen.
• Must have and be capable of maintaining a U.S. Department of Defense (DOD) security clearance at the required level.

Preferred Qualifications:

• Have Juniper OS certification. Linux/UNIX skills.
• Experience with Juniper products including routers, switches, and Circuit to Packet (CTP) equipment.
• Experience with Automated Ticketing Systems (i.e., ServiceNow/Remedy).
• Experience with signal flow.
• Experience with transport circuit drawings/records.
• Knowledge of network transport equipment in a large Defense Information Systems Agency NOC and DISA processes and procedures.
• Knowledge of specialized test equipment (i.e., Oscilloscope, Protocol Analyzer, Bit Error Rate Test equipment, LAN Analyzer, etc.)
• Experience prioritizing and managing workloads.
• Have clear written and verbal communication skills.

To Apply for this Position:

You must have the Minimum Qualifications in your resume to be selected as a candidate.