IT Technician

Position Title: ICT Technician – VISS Al Taawun

Reports to - ICT Administrator

Managed - Head of School Campus

PRIMARY ROLE/PURPOSE:

• To be responsible for the management, maintenance and development of all ICT equipment and
• the provision of technical advice and support for ICT curriculum related activities together with
• in-house development and support for teaching and learning.

ROLE

Technical ICT Support.

• Install new software and hardware.
• Secure security codes and ensure the safe set up of new equipment.
• Set up equipment such as laptops, sound systems, and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly.
• Manage technical and audio, lighting requirements in the Auditorium
• Manage interactive and Promethean boards
• Deliver hardware and resources to work areas and classrooms as required.

Roles & Responsibilities:

• Coordinate and carryout VISS ICT Operations, Helpdesk and Technical Support.
• Managing the Printers, liaise with service providers, order supplies and services, update the print volume etc.
• Accurate and up-to-date documentation of ICT Files, Staff Contracts, Device agreement etc.
• Coordinate with Curriculum team/ Leadership team for organising the ICT Requirements for any events.
• Administer user accounts, assign license for staff and students on Office365.
• Administer Staff, Students and Parents in SEQTA and other end user platforms and support them for using the services and recovering their accounts.
• Deploy hardware and software, update/upgrade rollout across the school.
• Managing the digital signage and update the contents across the school.
• Update and backup the apps for iPads and MacBooks
• Carrying out ICT Orientation and induction for new Staff and trainees on request.
• Assist students, teachers, and parents for using the learning management systems
• Create and update Computer and User Accounts, manage groups (DL) on Directory.
• Manage users in Engage/SEQTA for parents, teachers, and students.
• Provide L1 support to staff for MIS operations and user-related issues.
• Create and update Asset management/Inventory system for ICT hardware and software at CR
• Create and deploy System Images for iPads and MacBook with Apple Configurator and Profile Manager.
• Administer the Mobile Device Management (MDM) using Cisco Meraki for iPads and MacBooks.
• Preparation of Instructions/Notifications, Usage Guidelines etc for staff.
• Assist with Teaching Equipment as required
• Create/update Staff ID card & enrol in the Access Control system.
• Coordinate with SLT for running of the STEM and Robotics.
• Coordinate with the ICT Team for annual ICT Budgeting.
• Coordinate with staff for managing the Auditorium and equipment during events and assemblies.
• Liaise with academic team for enrolling and managing users on academic applications like Seesaw, Reading eggs, Mangahigh, Edmodo, Mathletics etc.
• Any other assigned ICT Related duties and responsibilities as required

Qualifications and Experience

• Degree / Diploma / Certification in Computer Science or related fields
• Minimum 2 years of experience in a similar role
• School experience preferred but not essential
• Apple Device experience preferred
• Experience with auditorium equipment sound mixers and lighting preferred-not essential
• Willing to work in VISS Al Taawun

Location of school

• Our VISS campus is located here in Al Taawun, Sharjah, UAE

Application process

• Please submit a CV and cover letter outlining your suitability for the role
• Expected salary
• Submit all documents to ictrecruitment@viss.ae with the subject line ‘Application for ICT Technician – VISS Al Taawun’

Closing Date:

• Mar 14, 2026

Job Type: Full-time

Pay: AED6,000.00 per month

Application Question(s):

• Do you have experience working in a school?
• Are you available to join immediately?
• Do you experience in setting up Auditorium Equipment, Sound Mixers, Stage Lighting and Mic Set up?

Work Location: In person