Job Title: Jewellery Counter ManagerJob Role & Responsibilities:
- Manage daily operations of the jewellery counter, ensuring smooth and efficient functioning.
- Handle customer interactions, understand their requirements, and provide accurate product information on gold, diamond, and precious jewellery.
- Oversee sales activities, achieve assigned sales targets, and ensure high customer satisfaction.
- Supervise and guide counter sales staff, including duty allocation and performance monitoring.
- Ensure proper display, cleanliness, and presentation of jewellery as per brand standards.
- Maintain accurate records of inventory, stock movement, billing, and daily sales reports.
- Coordinate with the store manager for stock replenishment, pricing updates, and promotions.
- Ensure compliance with company policies, BIS hallmarking norms, and security procedures.
- Handle customer complaints, exchanges, and after-sales service issues professionally.
- Ensure adherence to safety, security, and loss-prevention protocols at the counter.
Key Skills & Requirements:
- Prior experience in jewellery retail sales or counter management.
- Strong product knowledge of gold and diamond jewellery.
- Good communication, customer-handling, and leadership skills.
- Basic computer knowledge for billing and reporting.
- Trustworthy, detail-oriented, and well-groomed professional demeanor.
ARUN - 9789070712
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Experience:
- Retail sales: 1 year (Preferred)
- B2C: 1 year (Preferred)
Shift availability:
Work Location: In person