Jr. AV Service Engineer (Audio Visuals)

RESPONSIBILITIES:

• Perform installation, repair, and maintenance tasks on equipment and infrastructure at customer/partner sites.
• Exhibit flexibility to address customer needs, identify problems on-site, and ensure the timely and safe completion of jobs.
• Collect necessary spares from OEM offices or service centers and resolve complaints promptly upon receipt of spares.
• Ensure that complaints are resolved during the first visit.
• Submit all breakdown service reports to the ASM/Stores and preventive maintenance reports to the reporting manager on a weekly basis.
• Build and maintain strong relationships with retailers and distributors.
• Coordinate the activities of the Post Project Support (Service & Support area) department.
• Interface with AV component manufacturers to assist with troubleshooting and facilitate the repair/replacement process when required.
• Understand and troubleshoot a wide variety of hardware and software, including hard and soft codecs, audio DSPs, and video processors.
• Generate supporting documentation as per team and customer requirements.

REQUIREMENTS:

• Diploma or degree in a relevant field (e.g., Electronics, Electrical, AV Technology).
• 0-2 years of experience in a similar role.
• Basic understanding of audiovisual equipment and systems.
• Strong troubleshooting skills for both hardware and software.
• Ability to read and interpret technical documentation.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Willingness to travel to various sites as needed.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person