Jr Operations Training Engineer

Job Purpose:

To support the development, delivery, and continuous enhancement of operational training programs for railway staff. The role ensures that all training activities comply with safety and operational standards while enhancing employee performance and competency. It includes designing training materials, mentoring trainees, conducting assessments, and identifying training gaps, thereby promoting a culture of excellence, safety, and continuous learning within the organization.

Responsibilities/Duties

Training Delivery & Facilitation

• Conduct theoretical and practical training sessions for new and existing operational staff as per scheduled training plans.
• Train operational staff across all levels, including managerial and mid-level employees, ensuring alignment with organizational procedures and safety standards.
• Supervise and mentor training cohorts, manage schedules, monitor progress, and ensure successful completion of training objectives.

Training Content Development

• Design and develop structured training modules and materials, grounded in instructional and adult learning principles.
• Ensure the use of approved and updated training resources stored in the document management system, including lesson plans and presentations.
• Prepare individualized training profiles based on performance observations and assessments.

Performance Evaluation & Competency Assessment

• Evaluate trainees' knowledge, skills, and overall proficiency to determine training outcomes and readiness for operational deployment.
• Conduct periodic competency assessments of operational staff as part of the Competency Management System (CMS).
• Identify gaps in knowledge or performance and initiate appropriate corrective actions, including training needs analysis and refresher programs.

Reporting & Documentation

• Maintain accurate records of training attendance, progress, and outcomes within the document management system (e.g., Safe Tracker, Qlik Sense).
• Generate detailed reports and visual dashboards to track and communicate training performance metrics.
• Ensure documentation and record-keeping meet internal and external compliance standards.

Safety, Compliance & Staff Development

• Promote a strong safety culture by exemplifying and enforcing adherence to railway safety regulations and organizational policies.
• Conduct counseling sessions and disseminate updated safety procedures and operational guidelines to all staff.
• Monitor and verify the health and safety compliance of all trainees, ensuring they are physically fit and properly equipped for training activities.
• Carry out additional training-related duties and support initiatives as directed by the Operations Training Manager.

Essential Qualifications, Knowledge & Experience

Qualifications:

• B.Sc. or M.Sc. Degree in Engineering (preferably Electrical, Mechanical, Industrial, or Systems Engineering).
• Proficiency in English (written and verbal).

Knowledge:

• Strong working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, etc.).

Experience:

• 0–3 years of experience in a railway operations or technical training environment is preferred.

Desired Behaviors & Experiences

• Excellent attention to detail with a commitment to quality and accuracy.
• Creativity and skill in designing visually engaging training materials and content.
• Strong leadership and mentoring abilities, with a collaborative and supportive approach to staff development.
• Effective written and verbal communication skills across all levels of the organization.
• Strong interpersonal, organizational, and time management skills.
• Critical thinker with strong analytical and problem-solving capabilities.
• Ability to manage multiple tasks, meet tight deadlines, and work effectively under pressure.
• Team player with a proactive attitude and a continuous improvement mindset.