KNOWLEDGE AND ABILITIES
Knowledge of:
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processing court documents in accordance with state laws, appellate and general rules, Superior Court Local Court Rules and Administrative Orders
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state and local databases and Clerk's CMS
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legal terminology
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courtroom operations
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computer software applications including Microsoft Office Suite
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office policies, practices and procedures and commonly used equipment
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employee training methods, practices, and techniques
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Clerk's Office procedures and policies
Ability to:
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establish and maintain effective working relationships with superiors, peers, and other staff
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learn, understand and execute complex and technical court operations policies and procedures
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learn, research and provide answers to public regarding court operations questions;
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learn and teach trainees the distinction between offering legal advice and providing excellent customer service and applying this knowledge in the workplace
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use proper English, spelling, grammar, punctuation and word usage
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follow complex oral and written instructions
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listen and understand complex Judicial oral decisions and reduce them to written form
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communicate effectively orally and in writing
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work independently and effectively under pressure
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work with minimum supervision and make consequential work decisions in accordance with state laws, court rules and Court and Clerk policies and procedures
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communicate effectively with customers including a culturally diverse population, or angry or distraught customers in a courteous and professional manner. May be required to obtain information from defendants in the face of hostility and dispute
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operate standard and specialized office and courtroom equipment including computers, printers, copiers, telephones, data entry retrieval programs, and digital recorders
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maintain public databases including entering data, performing data verification and making corrections to data
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update and write new procedures when necessary
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operate in a lead capacity when assigned
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train and provide support to other staff
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exercise good judgment under stressful circumstances
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analyze and solve work related problems
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acquire knowledge of specialized procedures and subject matter encountered in work assignments
SUPERVISION
The employee in this class receives administrative direction from the Judicial Operations Assistant Lead, Judicial Operations Assistant Supervisor or Division Manager. Assignments are made indicating generally what is to be done, the quantity of work expected and any deadlines to be met. The employee carries out recurring assignments on his/her own initiative and receives additional specific instructions for new or unusual assignments. Work is spot checked to ensure conformance with policies and procedures.
WORKING CONDITIONS
The work is performed in all areas of the Clerk's Office and Superior Court, including the Denney Juvenile Justice Center and off-site locations.
PHYSICAL EFFORT
The employee must be able to perform physical tasks including lifting boxes and material weighing up to thirty (30) pounds, daily crouching, bending, kneeling, and reaching, and sitting and/or standing for long periods of time; use of ladders/step stools may be required. There is also considerable arm/hand movement required for database entry. Pushing a cart over carpets, concrete, and aggregate surfaces may also be required.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.