As a Barista, you will be the face of the coffee shop, providing exceptional service while crafting a variety of beverages. Your role involves preparing coffee drinks, operating brewing equipment, maintaining cleanliness, and ensuring customer satisfaction.
Key Responsibilities:
Prepare Beverages:
- Brew and serve hot and cold beverages, including espresso, lattes, cappuccinos, teas, and specialty drinks.
- Accurately follow recipes and customer preferences.
- Operate espresso machines, grinders, and brewing equipment.
Customer Service:
- Greet customers and take their orders with a friendly attitude.
- Offer product recommendations based on customer preferences.
- Ensure a positive customer experience through efficient and accurate service.
Cash Handling:
- Process transactions using a cash register or point-of-sale (POS) system.
- Handle payments and provide correct change.
- Balance the cash register at the end of shifts.
Maintain Cleanliness:
- Keep the work area clean and organized, including the coffee station, equipment, and seating area.
- Follow health and safety regulations to ensure a hygienic environment.
- Regularly clean and maintain brewing equipment.
Inventory and Stocking:
- Restock supplies such as coffee beans, syrups, milk, and cups as needed.
- Inform management when stock is low or equipment needs maintenance.
Teamwork:
- Collaborate with fellow baristas and staff to ensure smooth operation during peak hours.
- Assist in opening and closing duties when required.
Skills and Qualifications:
- Required:
- Previous experience as a barista or in customer service is preferred but not mandatory.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Basic math skills for handling money and operating a cash register.
- Preferred:
- Knowledge of coffee brewing methods and espresso machine operation.
- Passion for coffee and willingness to learn about different coffee varieties and techniques.
Physical Requirements:
- Ability to stand for long periods.
- Ability to lift light to moderate weight (e.g., bags of coffee beans, milk containers).
Work Environment:
- Fast-paced coffee shop or café setting.
- Shifts may vary, including early mornings, weekends, and holidays.
Job Type: Full-time
Pay: AED2,800.00 - AED3,000.00 per month