Junior MT5 & Trading Operations Officer

Job Title : Junior MT5 & Trading Operations Officer

 Location : Dubai

Department : Trading & Operations

 Employment Type : Full-time | Entry-Level

 Salary:  AED 10- AED 15k (based on experience)

About Us

We are hiring on behalf of a fast-growing forex and CFD brokerage dedicated to delivering a superior trading experience through technology, transparency, and exceptional client service. As part of our expansion, we are seeking a Junior MT5 & Trading Operations Officer to support the day-to-day operations of the trading environment and ensure a smooth and efficient experience for our clients.

Key Responsibilities

Trading Operations (Primary Focus)

• Assist in the configuration and management of trading instruments, account groups, leverage, commissions, and other trading parameters on MetaTrader 5.
• Monitor trading activity to ensure accurate execution and compliance with company policies.
• Identify and escalate any trading or platform-related issues promptly.
• Support the dealing desk with operational tasks, including trade reviews, account adjustments, and basic risk checks.
• Assist in the setup and maintenance of client accounts, including IB and MAM/PAMM structures.
• Participate in testing new platform features and updates.
• Provide internal and external support on platform navigation and trade-related inquiries.

Payments Operations (Secondary Focus)

• Process client deposits and withdrawals accurately and efficiently.
• Conduct daily reconciliations between client trading accounts and payment systems.
• Support the integration and testing of new payment methods.
• Monitor transactions and escalate any irregularities to compliance.
• Collaborate with the support team to assist clients with payment inquiries.

Qualifications & Skills

• Bachelor’s degree in Finance, Economics, IT, or a related field (or relevant work experience).
• Basic understanding of forex and CFD trading principles.
• Familiarity with MetaTrader 5 is a strong advantage.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work under pressure.
• Must possess excellent English communication skills (spoken and written).
• Proficiency in Arabic is highly desirable.
• Good teamwork and interpersonal skills.
• Willingness to work in shifts, including evenings or weekends if required.

Ideally Suited For

• Individuals eager to build a career in trading operations and gain hands-on experience in a live trading environment.
• Recent graduates or early-career professionals with a passion for financial markets.
• Candidates who enjoy working with numbers, analyzing data, and solving problems efficiently.
• People who thrive in structured yet fast-paced environments.
• Those with strong communication skills, a proactive mindset, and a willingness to learn.
• Arabic-speaking candidates with excellent English fluency looking to grow within an international brokerage environment.

Why Join Us

• Be part of a growing brokerage and play a key role in trading operations.
• Receive hands-on training on MT5 platform operations and payment workflows.
• Work in a collaborative, professional, and growth-oriented environment.
• Competitive compensation and clear career progression opportunities.