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Junior Quality Control Officer

JOB_REQUIREMENTS

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Job Responsibilities:

  • Manage and oversee the food safety management systems for the entire CPU.
  • Conduct daily inspections in the facility to ensure compliance with FSMS standards.
  • Provide guidance and support to the CPU team to ensure adherence to food safety protocols.
  • Manage lab testing, create microbiological and organoleptic schedules, and analyze product

testing reports.

  • Monitor semi-finished and finished products before dispatching; highlight and rectify any issues

before dispatch.

  • Generate suggestions for continuous improvement initiatives and projects within the

department.

  • Handle complaints: Investigate customer and outlet complaints related to food safety and

quality, prepare detailed reports, and maintain the complaint tracking sheet.

  • Ensure timely corrective and preventive actions are initiated by relevant departments to prevent

recurrence.

  • Coordinate with external service suppliers (e.g., grease trap, pest control, kitchen hood) to

ensure services are conducted on timely manner and efficiently.

  • Monitor and verify compliance with food safety logs that are being filled.
  • Ensure traceability of items for all finished products.
  • Escalate and highlight maintenance issues via email to the concerned facility and maintenance

team.

  • Conduct food transportation audits to ensure compliance with standards.
  • Conduct quarterly refresher training for all staff and provide toolbox talks.
  • Perform daily quality checks to ensure compliance with INDPT standards.
  • Ensure the food watch account is active and that Certified PICs are consistently performing

inspections on the food watch platform.

  • Attend all third-party audits and support the CPU team in preparing CAR reports.
  • Monitor and ensure cleaning activities in the CPU; guide the cleaning supervisor to maintain

thorough hygiene throughout the facility.

  • Draft checklists, policies, and standard operating procedures as required, ensuring they meet

regulatory and operational standards.

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