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Junior Sales Advisor
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- Supports the team in after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
- Greet customers and direct them to the experienced Sales Advisors to ensure that customer satisfaction.
- Guarantees the constant tidiness and cleanness of the store, follows-up on orders taken, and deals with complaints, with the support of a manager, if necessary.
- Supports in receiving stocks and assist in registering the right records on stocks.
- Accompanies the customer to the cash desk and prepares the packaging.
- Ensuring customer loyalty by collecting the customer s information and entering it into the database, thus linking it to the sale.
- Checking customer requirements while the product is being tried and responding to any further requests, in addition to promoting complementary, additional or differential sales.
- Stays up-to-date on all the product range in the store, with in-depth knowledge of all the products in the assigned product range.
- Understand KPI s value in order to close the sale in a positive way.
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