Junior Support/Sales Executive

Key Responsibilities:

• Handle inbound and outbound calls and respond to customer queries promptly.
• Provide product/service information and resolve client issues effectively.
• Identify sales opportunities and convert leads into customers.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with internal teams to ensure smooth service delivery.
• Meet or exceed monthly sales and support targets.
• Build long-term relationships with clients through trust and professionalism.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 1–3 years of experience in customer support, inside sales, or call center operations.
• Strong verbal and written communication skills.
• Good interpersonal and problem-solving abilities.
• Proficiency in MS Office, CRM software, and online communication tools.
• Ability to work in a fast-paced, team-oriented environment.

Preferred Skills:

• Experience handling international clients or B2B sales.
• Fluency in English (neutral or US accent preferred).
• Target-oriented and results-driven attitude.

Job Type: Full-time

Work Location: In person