JuniorSales and customer Services representatives

Junior Customer Service & Sales Representatives (Camera & Production Equipment)

Headline: We are seeking a passionate and knowledgeable Junior Customer Service & Sales Consultant to join our growing team. This role is perfect for someone who loves technology and enjoys helping creators find the perfect gear.

About the Role:
This is a permanent, full-time position based in Masaken Sheraton. As a key member of our team, you will be the first point of contact for our customers, providing expert advice and ensuring a fantastic shopping experience both in-store and over the phone. Your deep product knowledge will be essential in guiding customers through their purchasing journey.

Key Responsibilities:

• Provide exceptional customer service by greeting, listening to, and assisting customers in a friendly and professional manner.
• Act as a consultant to understand customer needs and recommend appropriate camera and production equipment.
• Maintain a high level of knowledge on industry trends, product features, specifications, and pricing.
• Conduct product demonstrations and explain technical concepts in an easy-to-understand way.
• Process sales transactions accurately using our point-of-sale (POS) system.
• Handle customer inquiries regarding products, warranties, and services promptly and accurately.
• Collaborate with the team to meet and exceed store sales goals.

Qualifications & Experience:

• Fluency in both Arabic and English (written and spoken) is essential.
• 1+ years of experience in a customer service or sales-oriented role.
• A strong passion for and working knowledge of cameras, lenses, lighting, audio gear, and other production equipment is required.
• Excellent communication and interpersonal skills, with the ability to build rapport.
• Proficiency with computer systems, including POS software and Microsoft Office.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• A flexible schedule is required, with the ability to work various shifts, including evenings and weekends.

What We Offer:

• A permanent role with social insurance.
• A competitive compensation package with bonus potential.
• A dynamic and supportive team environment.
• The opportunity to work with leading brands in the industry.

Job Type: Full-time, Permanent

Education: Bachelor's degree is preferred.

Job Type: Full-time

Pay: E£7,000.00 - E£9,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Communication : 1 year (Required)
• Negotiation: 1 year (Required)