Presales Consultant – Managed Services

About the Role

We are seeking a highly skilled and motivated Presales Consultant – Managed Services to join our team. In this role, you will be the technical expert supporting our sales team, playing a key role in designing tailored managed service solutions that meet our clients' complex IT requirements.

Key Responsibilities:

• Collaborate with the sales team to understand client requirements and provide tailored managed service solutions.
• Lead the design and documentation of technical solutions in response to RFPs, RFIs, and client proposals.
• Conduct presentations, services offering, and technical workshops for potential and existing customers.
• Translate business needs and customer requirements into technical solutions using industry best practices.
• Stay updated on the latest trends and advancements in IT infrastructure, cybersecurity services, and managed service solutions .
• Build strong relationships with key stakeholders, both internally and externally.
• Support transition from presales to post-sales delivery ensuring alignment and smooth handover.

Key Requirements:

• 5+ years of experience in a presales or solution consulting role within managed services.
• Strong knowledge in IT infrastructure , N etwork security , and M anaged service solutions .
• Proven track record in solution scoping , design , RFP response writing , and client presentations .
• familiar with vendor programs and professional services offered.
• Excellent verbal and written communication skills with the ability to present complex ideas clearly and convincingly.
• Ability to work cross-functionally with technical teams, sales, and leadership.
• Strong problem-solving skills and the ability to think strategically.
• Relevant certifications such as ITIL , CISM , or similar are highly preferred.