Key Account Manager

In this role, you have the opportunity to

• Manage the Business Loan Portfolio of Merchants and drive Account Management.
• Drive GMV growth for a High Value Business Product
• Meet and engage with top transacting merchants and share Market level feedback with Leadership to scale Business.

Responsibilities will includ

eFunctional Expertis

• eResponsible to manage key merchant
• sResponsible for retention of Merchants and cross sales of other products

.Interactio

• nCollaborate closely with the sales team to ensure a seamless transition from the sales process to account deployment
• .Liaise with cross functional teams to address requirements, resolve issues etc
• .Collaborate with product team to provide insights and feedback

.
Problem Solvi

• ngDevelop strategies for product enhancements and innovatio

n.
To succeed in the r

oleImp

• actDrive month-on-month transaction and GMV growth to contribute in overall company profitabili
• ty.Provide valuable market and product feedback to product team, enabling product enhancement and innovatio

ns.
Challenges & Decis

• ionsFacing market with a tar
• get.Balancing the diverse needs and expectations of key accou
• nts.Identifying and resolving issues and confli
• cts.Collaborating with cross functional te

ams.
Qualification & Experience (type & indu

• stry)Minimum 2 years of experience in sales and business develop
• ment.Graduate / MBA with good academic re
• cord.Proficiency in Microsoft Excel is a added b

onus.
Skills & kn

• ow-howCandidates having experience in managing key accounts would be pref
• erred.Exposure of working with leadership
• team.Good negotiation, communication and convincing s
• kills.Go getter attitude with problem solving s
• kills.Strong problem solving and analytical s
• kills.Strong stakeholder management & strong project management s
• kills.Ability to handle ambiguity in role/ enviro

nment.