Key Account Manager

Grow Active Beauty business in designated accounts, managing both sales and profitability

Develop client relationships within designated accounts to make Givaudan the partner of choice

Gain understanding of brand strategies and business needs of key clients, to identify and create sales opportunities and deliver targeted solutions

Manage any customer issues/complaints to ensure a smooth resolution

Negotiate prices within agreed pricing guidelines. Manage credit and rebates, where applicable, for designated accounts

Develop, communicate and implement strategic account plans for key accounts including sales forecasts and budget for key accounts, against agreed KPIs; manage opportunity pipeline (quality and quantity of projects) to achieve growth plans. Provide regular reviews and delivers status reports on project progress and commercialisation of projects.

Work closely with other teams in marketing, sales and research to share opportunities and answer the customer needs in an effective an efficient way. Develop and deliver customer presentations.

Monitor customer and competitor activity in target markets and share with global marketing and R&D teams.