Key Account Manager

About Alissar Flowers International

Alissar Flowers International is the premier destination for luxury floral solutions in the region, specializing in exquisite cut flowers and bespoke arrangements. With over 40 years of expertise, we cater to hotels, corporate clients, weddings, events, and flower production facilities, delivering unparalleled quality and creativity. As a pioneer in floral design and décor, Alissar Flowers continues to set trends and push boundaries, serving clients across the region and beyond.

About The Role

We are looking for a dynamic and results-driven Key Account Manager to join our team in Dubai. In this role, you will be responsible for managing key client relationships, driving business growth, and ensuring exceptional customer satisfaction. Your ability to analyze sales trends, develop strategic plans, and build long-term partnerships will be crucial to success.

Key Responsibilities

🔹 Client Relationship Management:

• Develop and maintain strong relationships with key clients.
• Act as the main point of contact, ensuring client needs are met with excellence.
• Conduct regular meetings and reviews to assess client satisfaction.
  
  

🔹 Sales & Revenue Growth

• Identify opportunities to expand business with existing clients.
• Develop and execute strategic sales plans to meet revenue targets.
• Prepare and deliver compelling presentations and proposals.
  
  

🔹 Strategic Planning & Market Analysis

• Analyze market trends and client needs to identify growth opportunities.
• Develop customized account plans to achieve business objectives.
• Collaborate with internal teams to optimize solutions and services.
  
  

🔹 Contract & Account Management

• Negotiate contracts and agreements to maximize profitability.
• Ensure compliance with terms, maintaining high standards of service.
  
  

🔹 Reporting & Insights

• Monitor sales performance and prepare regular reports.
• Provide data-driven recommendations for continuous improvement.
  
  

Requirements

• Strong analytical and business planning skills.
• Proven experience in key account management and sales.
• Excellent customer service, communication, and negotiation skills.
• Ability to build and maintain long-term client relationships.
• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Experience in the floral industry is a plus.