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Key Account Manager

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We are looking for a Key Accounts Manager who will be responsible for developing and maintaining strong relationships with major clients, particularly within the fit-out, contracting, and interior design sectors. The role focuses on driving business growth by identifying opportunities, managing long-term partnerships, and ensuring consistent client satisfaction through tailored product and service solutions.

Key Responsibilities
  • Develop and manage relationships with key clients including fit-out contractors, interior design firms, developers, and consultants.
  • Identify new business opportunities within the project and design ecosystem.
  • Achieve sales targets through strategic account management and pipeline development.
  • Prepare and deliver customized proposals and quotations based on client needs.
  • Collaborate with the design, procurement, and technical teams to ensure project specifications and product suitability.
  • Monitor market trends, competitor activities, and client feedback to provide actionable insights.
  • Ensure smooth execution of orders from quotation to delivery and post-sales support.
  • Participate in project meetings, site visits, and client presentations as needed.
  • Maintain detailed client records and project data in the CRM system.
Qualifications & Experience
  • Bachelor's degree in business administration, Marketing, Interior Design, or a related field.
  • 10+ years of experience in sales or key account management, preferably within fit-out, building materials, or interior design industries.
  • Strong network of contacts in the contracting and design community in the UAE.
  • Proven track record of managing large-scale B2B accounts and achieving sales targets.
  • Excellent negotiation, communication, and presentation skills.
  • Strong understanding of project sales cycles and specification-based selling.
  • Valid UAE driving license preferred.

Dubai, United Arab Emirates 2 hours ago

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