Key Account Manager

Role Overview

We are looking for an experienced and results-driven Key Account Manager to manage and grow relationships with key clients at SPPC/ENPI Group . The ideal candidate will have strong knowledge of flexible and rigid packaging solutions , including cling films, aluminum foils, plastic containers, and paper-based products. Familiarity with PET packaging and closures will be considered a significant advantage.

Key Responsibilities

• Client Relationship Management:
• Establish, develop, and maintain strong business relationships with existing customers and prospective clients within the assigned territory or market segment.
• Act as the primary point of contact for key accounts, ensuring exceptional customer service and satisfaction.
• Business Development:
• Identify new business opportunities and implement strategic plans to penetrate target markets.
• Research and analyze customer needs, market trends, and competitor activities to develop effective sales strategies.
• Sales Execution:
• Promote and sell company products through a consultative, relationship-based approach.
• Conduct product demonstrations and presentations to showcase the benefits and technical features of our packaging solutions.
• Assist customers in selecting products that best meet their operational and business requirements.
• Proposal & Negotiation:
• Prepare clear, detailed, and persuasive proposals for current and prospective clients.
• Negotiate pricing, terms, and conditions to close deals while maintaining profitability.
• Customer Support & Issue Resolution:
• Ensure timely resolution of customer inquiries, complaints, and technical issues.
• Coordinate with internal teams (Sales Management, Finance, Procurement and Operations) to guarantee smooth order fulfillment and delivery.
• Sales Planning & Reporting:
• Develop and execute sales strategies to maximize revenue and achieve assigned targets.
• Maintain accurate records of sales activities, forecasts, and customer interactions in CRM systems.
• Product Knowledge & Marketing Support:
• Stay updated on product specifications, industry standards, and emerging trends in packaging solutions.
• Collaborate with marketing teams to develop promotional materials and campaigns.

Qualifications & Skills

• Minimum 6 years proven experience in sales or key account management within the packaging or plastic manufacturing industry.
• Strong understanding of Cling Film & Wraps, Aluminum Products, Plastic Products, Paper Products, and preferably PET packaging and closures .
• Degree in Sales, Marketing, or Business Development preferred.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple accounts effectively.
• Proficiency in MS Office and CRM tools.