Key Account Manager

About MEEM

Welcome to MEEM: Your Trusted Partner for Electrical Motors in Saudi Arabia. The pioneer in manufacturing of low, medium, and high voltage electrical motors in the Kingdom of Saudi Arabia. With a legacy of over 100 years, MEEM has been at the forefront of delivering innovative, economical, and top-notch integrated engineering solutions to clients across the Middle East.

Job Summary

Job Title: Key Account Manager – Sales

Department: Sales & Marketing

Reporting to: Sales Direct Division Manager

Location: Riyadh, Saudi Arabia

Job Purpose

To manage strategic customer accounts and develop strong, long-term relationships that maximize revenue, enhance customer satisfaction, and support sustainable business growth. The Key Account Manager acts as the primary point of contact for assigned key clients, driving sales through tailored account strategies and close collaboration with internal teams.

Key Responsibilities

Account Management

• Build and maintain strong, trusted relationships with key customers.
• Ensure consistent, high-quality service delivery across all accounts.
• Monitor account performance, customer satisfaction, and contract compliance.

Sales Execution

• Achieve assigned sales targets, revenue goals, and KPIs.
• Identify and develop new business opportunities within existing accounts.
• Prepare and deliver customized proposals, quotations, and solutions.

Strategic Planning & Reporting

• Develop and execute strategic account plans aligned with company objectives.
• Provide accurate sales forecasts, reports, and market insights.
• Track market trends, customers’ future plans, and competitors’ activities.

Cross-Functional Coordination

• Collaborate with Application, Design, Production, Logistics, and Finance teams to meet customer requirements.
• Support the full order-to-cash cycle, including follow-up on deliveries, payments, and service issues.

Customer Relationship Development

• Represent the company in customer meetings, presentations, and site visits.
• Ensure timely resolution of customer complaints or concerns.
• Promote MEEM’s products, solutions, and capabilities as a trusted value-added partner.

Qualifications & Requirements

• Bachelor’s degree in Engineering, or a related field.
• Minimum 5–7 years of experience in key account management or B2B sales (industrial/manufacturing sector preferred).
• Proven track record of achieving sales targets and managing strategic accounts.
• Strong negotiation, presentation, and relationship management skills.
• Ability to analyze market trends and develop account growth strategies.
• Excellent communication skills in English (Arabic is an advantage).
• Proficient in MS Office; CRM system experience is preferred.
• Willingness to travel within the Kingdom as required.