Key Account Manager

We are looking for a high-performing Key Account Manager to lead and grow our most strategic client relationships while driving cross-selling across our full product portfolio. This role plays a critical part in regional growth, combining strategic sales leadership with strong account management and commercial insight.

You will manage large-scale partnerships, expand the customer base, and act as a trusted advisor to key clients. Beyond sales, you will support the Sales Operations Manager in driving regional performance and mentoring the sales team in a fast-paced engineering and trading environment.

Key Responsibilities

Strategic Account Management

• Manage and grow key strategic accounts, ensuring long-term partnerships and sustained revenue growth.
• Identify and execute cross-selling opportunities across the company’s full product range.

Market Intelligence & Networking

• Stay informed on market trends, upcoming projects, and competitor activity.
• Build and maintain strong relationships with consultants, contractors, government authorities, and key customers.

Sales Planning & Execution

• Achieve individual sales targets and contribute to regional sales and budget planning.
• Support the Sales Operations Manager in executing regional sales strategies.

Performance Reporting & Forecasting

• Prepare high-quality regional performance reports.
• Provide accurate monthly sales forecasts to Supply Chain and Product teams.

Financial & Credit Control

• Assess the financial reliability of new and existing customers.
• Ensure timely collections and proactively flag potential credit risks.

Leadership & Team Development

• Coach, manage, and evaluate junior sales engineers.
• Oversee onboarding, training, and performance management to build a high-performing sales team.

Business Development

• Identify and target potential customers using market data.
• Generate demand through structured visits, presentations, and solution-driven discussions.

Operational Excellence

• Ensure compliance with quality management systems, health & safety standards, and customer service procedures.

Requirements & Qualifications

• Experience: 7–9 years in key account management, sales, or a similar commercial role.
• Education: Bachelor’s or Master’s degree in Irrigation, Mechanical Engineering, or BA/MBA with strong trading experience.
• Industry Background: Proven experience in sales within engineering or technical trading environments.
• Leadership Exposure: Experience managing or supporting regional sales teams and working closely with Supply Chain and Operations.
• Market Knowledge: Strong understanding of consultant, contractor, and government-driven markets.

Key Skills & Competencies

• Strategic thinking with strong commercial and financial acumen.
• Excellent stakeholder and relationship management skills.
• Strong communication, presentation, and negotiation abilities.
• Analytical mindset with the ability to produce clear, actionable reports.
• Passion for coaching, continuous improvement, and delivering high-quality customer experiences.